I contacted Mike as I was having real problems getting my 9-month-old labrador puppy into the car.
Mike came to visit us at home. He spent time asking us questions and observing Autumn in the house and around the car. He gave us lots of advice and some helpsheets.
We followed his advice and within a short space of time, she started hopping into the back of the car quite happily.
This has made such a huge difference to us as we love to take her to lots of different places for walks. She has enjoyed a visit to the beach recently which she loved.